To get a refund from Cebu Pacific, you need to make sure that you have read all the policies regarding the refund. Once you have read it, then you can apply for a refund. You only need to ensure that after reading the policy, you have followed the correct procedure to apply for the compensation. Once you have used the balance, you'll receive it directly in the bank account from which you made the payment. 

How To Get Refund Online From Cebu Pacific?

To get the refund, you need to ensure that you have walked through the steps mentioned below. Soon, you'll be able to raise the refund request without any issue. So, if you want to ask the customer service team, "How to get refund from Cebu pacific?" Then you only need to walk through the information provided below.

  1. You must write "Refund Form" in the search bar on Cebu Pacific's official website.

  2. That is it. Now you need to mention the details related to the refund. 

  3. Now you need to attach the documents directly relevant to the refund request—for example, the Photo ID and the Boarding pass. 

  4. You can even attach your ticket. 

  5. Now you need to submit the form. 

That is it. Once you submit the form, you'll receive the Cebu Pacific refund in your account within seven to twenty working days. However, the period in which you're going to receive the rebate is also going to depend on the mode of payment. It is essential to go through the Cebu pacific refund policy. Once you have read the policy, then you'll be able to get a refund.

How Long Does Refund Cebu Pacific Take? 

You'll take seven to twenty working days to get the refund. The period also depends on the mode of payment. To know the complete detail, you need to walk through the policy, which is provided below. Then you'll be easily able to raise the Cebu pacific refund request.

The refund policy of the Cebu Pacific:

  1. To make your ticket refundable, you need to ensure that you made the booking seven days before the flight's departure date. Also, at the same time, you need to ensure that you cancel within twenty-four hours of the booking. Once you have satisfied these two conditions of Cebu Pacific Airlines, you'll get a complete refund of the investment you made in the fare. 

  2. You must ensure that you have filled out the Cebu Pacific Airlines refund form within twenty-four hours of the booking. 

  3. In case your booking was canceled due to Covid-related reasons. Then you can get a complete refund of your investment in the booking. 

  4. You will receive the refund in the bank account from which you made the payment. 

  5. You'll receive the refund within seven to twenty days from the day you applied for the refund. If your payment mode was cash, you would receive the refund within twenty working days. However, if you make the payment through a credit card, you will get a refund within seven business days. 

Cebu Pacific Customer Service Refund 24 Hours !

In case you have called up the Cebu pacific refund hotline. Then the customer service team executive will ensure that you get the refund directly in the account from which you made the payment. You only need to confirm that you have selected the " Refund " option on the IVR menu. Now, your phonecall will be connected to a human from the customer service team. Then your refund will be processed without any issue.