Boston Airport, which is on record known as General Edward Lawrence Logan International Airport, is famous for its excellent infrastructure and cooperative customer service staff. If you need any support or are facing issues at the airport, you can easily contact Boston airport customer service by phone and resolve all your queries. You can also use the steps given below to contact customer service.
Talk To Live Agent At Boston Logan Airport (BOS)
Ring the toll-free customer service number of the airport:1-800-23-LOGAN (1-800-235-6426) or 1-805-505-6394.
Select the language which makes you comfortable talking with the representative.
After selecting the language, automated voice command will guide you about the airport call menu.
Press 1 - To get information about the Flight schedule and terminal details.
Press 2 - If you want assistance from customer service related to baggage.
Press 3 - To get the information about your existing flight and the status of the flight.
Press 9 - To get in touch with customer service directly.
Listen to the voice command carefully and press the number that suits your concern the most.
When you get connected with customer service, they will assist you in the best possible manner.
How Do I Contact Boston Airport Agent?
If you don't want to bang your head and waste your precious time in the waiting line to connect with customer service through the Boston Logan airport phone number, then you can use any of the methods listed below.
Communicate Through Live Chat -
On the airport's official website, there is a live chat option that passengers can use to get in touch with the airline's customer service. Live chat allows you to get instant help from the airline, and one can perform the steps given below to get in touch with the airline.
Open the official website of Logan Airport.
Please go through the homepage and click on the 'contact us button at the bottom.
Select the live chat option, and a chat box will appear on the screen where you can record your query and send them.
Once you send your query, an instant reply will come from the other side of the chat.
Resolve Your Query Via Email -
Another best option to talk with customer service and seek solutions to your query is composing an email to the official email address of the airport. You can write your complaints and queries to email@example.com and send them. However, getting a reply from customer service may take some time.
Contact Through Social Media -
Nowadays, passengers can use social media sites as a medium to get in touch with the airport customer service and resolve their problems rather than a Boston airport contact number. The airport has a valid active account on every social media platform, like Facebook, Instagram, Twitter, and LinkedIn. Customer service provides support to every passenger looking for help.
What Time Does Boston Logan Airport Open?
General Edward Lawrence Logan International Airport is always open for passengers, but the checkpoint timing may vary. usually, terminals A, B, and C start at the TSA checkpoint at 4 am, and terminal E begins at 4:30 am. The best time to visit the airport is at least 3 hours before the scheduled flight departure.